About this course

Identifying problem areas compromising business performance and either eliminating those business risks or if unavoidable, managing these risks through the application of cost effective solutions, is a requirement for continuous improvement.

Remain abreast of the latest techniques and strategies for “focused” interventions to make substantial improvements in specific aspects of asset management. This high impact, hands-on course will equip dedicated teams with the necessary knowledge and skill to identify problems and implement effective solutions to prevent problem reoccurrence.

The course gives an in depth view of the fundamental aspects of problem solving with the specific objective of creating a structured and practical process for solving problems. It is essential for anyone responsible for the management and maintenance of physical assets, who aims to succeed and thrive in today’s highly demanding environment.

This training course is aligned with the GFMAM’s 39 Subjects with a specific focus on the subject of fault and incident response.

Outcomes

At the end of this course learners will be able to:

Introduction to structured problem solving
Explain structured problem solving principles in context with other related improvement principles.

Improve
Select the best approach to solve the problem.

Define
Develop a clear, concise problem definition.

Control
Explain how to implement the best solution.

Measure
Explain the current process and measure the current performance.

Focused improvement example
Perform a number of practical exercises.

Analyse improvement process.
Use recognised analytical techniques with proper verification to find the real root causes of problems before proposing any solutions or jumping to conclusions

Managing the improvement process
Explain how to manage the improvement process.

Structured Problem Solving - Content
 

Who should attend?

  • Senior managers and executives
  • Reliability engineers
  • Asset and maintenance
    managers
  • Project engineers
  • Production and operations managers
  • Maintenance and production engineers
  • Cross-functional teams involved in improvement projects

Format and duration

  • 3-day classroom training
  • 24 notional hours:
    blended learning compromising 6 x 4 hour virtual classroom sessions and online learning

Take-home tools

  • A3 project report
  • Storyboard template
Identifying problem areas compromising business performance and either eliminating those business risks or if unavoidable, managing these risks through the application of cost-effective solutions, is a requirement for continuous improvement.

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    Terms and conditions of registration and use
    All registrations received are regarded as confirmed and subject to the following:

    • Payment must be made before the course start date or within 30 days of invoice date, whichever occurs first. Once payment has been made, please send proof thereof via email to: [email protected].
    • Refunds and/or substitutions are not applicable if a learner has: enrolled for a course and accessed it via the Pragma Academy Learning Management System; or attended a classroom session; or has enrolled, but failed to attend without notifying the Pragma Academy at least seven (7) working days prior to course start date.
    • Refunds and/or substitutions are applicable: if cancellation is received in writing at least fifteen (15) working days before the scheduled start date of the course, a full refund is applicable; if cancellation is received in writing at least seven (7) working days before the scheduled start date of the course, a 50% refund is applicable; if a learner who enrolled in a course due to take place in less than fifteen (15) working days, sends a substitution learner subject to the substitution learner meeting the minimum prerequisite qualification requirements.
    • It is the learner's responsibility to ensure that they meet the prerequisite requirements for a course they are enrolling in. Proof of suitable prerequisite qualifications will be required.
    • Pragma reserves the right to cancel any advertised course due to insufficient enrolments or conditions beyond our control.